How it works.

Getting your refund doesn’t have to be such a hassle. With Reshop, you get your money back instantly and can spend it with flexibility.

Step by step

01.

Start a return and choose Reshop

Initiate a return with one of our partner retailers, and choose to get an instant refund with Reshop.

02.

Get your refund issued instantly

After submitting your return, you'll get your refund directly with Reshop. You can choose to get your refund sent to your original payment method, a credit/debit card or deposited into your bank account.


The Reshop app showing tailored products and brands to shop.

03.

It’s your money, spend it your way

With your money back in your pocket, you have the freedom to use it right away!

04.

No rush, ship your return within 7 days

You’ve got 7 days to get your items in the mail to avoid any extra charges. You’ll receive all the return information plus helpful email and SMS reminders along the way.

How can we help?

Here are some common questions. If you can’t find what you’re looking for, check out our Help Center.

How does Reshop work?

Start a return and choose Reshop: Initiate a return with one of our partner retailers, and choose to get an instant refund with Reshop.

Get your refund issued instantly: Confirm where to send your refund and finish getting your refund directly with Reshop in just a few steps.

It’s your money, spend it your way: With your money back in your pocket, you have the freedom to use it right away!

Ship later: No rush! You’ve got 7 days to get your items in the mail to avoid any extra charges. You’ll receive all the return information you need, plus helpful email and SMS reminders along the way.

Learn more about how Reshop works

How will I get my money?

When you choose to get a refund with Reshop, you have flexibility in how you get your money back. You can have your funds sent to your original payment method, a credit/debit card or deposited into your bank account

How long does it take to get my refund?

• Refunds to your original payment method are issued instantly by Reshop. Depending on your bank, it may take up to 3-5 business days to be visible in your account. 

• Refunds on a personal debit card will be available within minutes.

• Refunds to a bank account usually appear within 1 business day.

Where can I get a faster refund with Reshop?

Reshop is available in the U.S. at select retailers. When we’re offered, you’ll see an option to choos  instant refund with Reshop on the retailer’s website as you make your return.


Don’t see Reshop with your favorite brand yet? Fill out the form below, and we’ll let them know you’d love to see us there!

Retailers who partner with

Request a retailer.

Want to receive faster refunds from your favorite brand? Suggest a retailer you wish offered Reshop, and we’ll let them know!

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